Your Ottawa Furnace Repair Experts

Ottawa's Furnace Repair Experts!

When it comes to furnace repairs, look no further than Francis Plumbing Heating & Cooling, the leading HVAC company in Ottawa since 1933. We understand that emergencies can happen at any time, which is why we specialize in providing prompt and reliable furnace repairs and HVAC services to Ottawa including Kanata, Stittsville, Nepean, Barrhaven, Orléans, Gloucester, and beyond. 

Whether you’re searching for ‘furnace repair near me’ or need emergency furnace repairs in Ottawa and surrounding areas, our team of skilled technician is dedicated to ensuring your home stays warm and comfortable, even during the coldest Ottawa winters. Whether you’re in need of routine furnace maintenance or emergency furnace repair services, you can count on us to deliver top-notch solutions that exceed your expectations. 

Discover why Ottawa homeowners trust Francis Plumbing Heating & Cooling for all their furnace repair needs.

Contact us today for expert furnace repairs!

A female HVAC technician opens the furnace to look inside

Emergency Furnace Repairs in Ottawa

Experience peace of mind with our emergency furnace repair services in Ottawa. At Francis Plumbing Heating & Cooling, we understand that furnace emergencies can strike at any moment. That’s why we offer swift and reliable heating repair services and HVAC repair services! Our commitment to your comfort extends beyond regular hours, with no extra charges for after hours or holiday emergency services. When you need us most, we’ll be there! Just search “Expert Furnace Service Near me” and we will be at your door in minutes. 

Call us now for emergency furnace repairs in Ottawa!

An HVAC technician inspects the furnace
Marie-Claude Roy
Marie-Claude Roy
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We used Francis Plumbing & Heating in the fall to replace our hot water tank and furnace in the same week after a friend recommended them. The experience was very smooth, professional, efficient, and the jobs were done on time, cleanly and were well priced. We also just had our air conditioner die in the first heat wave of the season and did not hesitate for a second before calling up Francis Plumbing & Heating. Once again, they delivered with exceptional responsiveness, quality, and value. Every one we've dealt with from that first phone call to receive a quote, to working with admin for payment and scheduling, to the employees in our home doing the installation have been amazing; so polite and friendly, so knowledgeable and helpful, so hardworking and efficient. HVAC and plumbing jobs are never fun because they are inconvenient and tend to cost a lot but Francis Plumbing & Heating Ltd has made our experiences very positive! We 10/10 recommend them.
Laith B.
Laith B.
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Francis Plumbing & Heating has impressed me with their courteous and professional service from initial quote with advice that saved us hundreds of dollars and felt more like a masterclass in heating and ventilation than a sales pitch (thanks Ray) to follow-up communication without pressure from Ray and Jeff, to personal-touch front-office booking and communication, all the way to COVID-19 precautions during installation and obvious pride of workmanship from the technicians involved (Jeff, Ian, and Jordan H). The prices are fair, and competitive. The quality of the workmanship is top-notch. The customer service leaves the impression that Francis Plumbing & Heating is a reputable company is proud of their reputation, but doesn't rest on their laurels, and sees every project as an opportunity to earn your respect and future business.
Arnold Kovacs
Arnold Kovacs
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Francis Plumbing was great! I was able to get the installation just a few days after my quote. Ian and Ray were great during the installation process, and when we discovered an issue with the installation, they were able to find me a suitable alternative and still install it on the same day.
Piper Bernbaum
Piper Bernbaum
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We have used Francis Plumbing & Heating for three years now and have no regrets using them on each and every project. They are a stellar team of professionals I would 100% recommend to anyone looking for work to be done. They helped us on our new home to assess the plumbing, install outdoor faucets, get a new efficient water heater in, and to help us connect all our new appliances. We've had them back for furnace maintenance, new faucets, new toilets, etc. This week they installed a heat pump system for us and helped manage all the work to have an energy assessment for the available rebates. The new heat pump is amazing - quiet, efficient, and functions so well. The team at Francis is always friendly, kind, professional, and careful. They do clean work that is always really well managed, and they clean up fully after all their work. They are a fantastic group who communicates clearly, who let us know our options, and offer great financing too. We would work with no one else.
Siavash G.
Siavash G.
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We had Pat and Kyle E install a ductless heat pump and they did an excellent job. They were fast, resourceful and they consulted us about all the major decisions. I highly recommend Francis Plumbing & Heating for your next home project.

Types Of Furnaces We Repair

Natural Gas Furnace

Natural Gas Furnace

Propane Furnace

Propane Furnace

Electric Furnace

Electric Furnace

Hybrid System

Hybrid System



Oil Furnace

Oil Furnace

Discover solutions to all your furnace problems with Francis Plumbing Heating & Cooling's home furnace repair services. Our experienced technicians are trained to address a large array of furnace issues, ensuring that your heating system operates at its best. From fixing common furnace problems to repairing modern electric hybrid systems to prolonging the life of old furnace models - we're here to keep your home warm and comfortable, no matter the issue you face.

Our skilled technicians are equipped to tackle any natural gas furnace repairs you may need. From diagnosing the problem to minor repairs to major repairs or even routine furnace maintenance. Whether it’s addressing efficiency concerns, dealing with ignition problems, or fixing any other issues, we’re here to ensure your natural gas furnace operates reliably and efficiently, providing you with warmth and peace of mind throughout the heating season. 

Natural gas furnaces are the most common home heating equipment installed in Ottawa homes because natural gas has been the most affordable fuel option here for decades. It’s important to keep in mind that utility bills on these furnaces will continue to rise as the Carbon Tax does. Modern natural gas furnaces have high-efficiency ratings which keep utility costs in check. If your furnace requires frequent repairs or is 20+ years old, a new furnace could help you decrease your monthly bills. 

If you have questions about natural gas furnaces or need natural gas furnace repairs in Ottawa – Call us today!

Propane furnaces are a common choice for rural homeowners who don’t have access to natural gas, and our team of experienced technicians is dedicated to keeping them operating at their best. Whether you’re facing issues with ignition, thermostat control, or any other aspect of your propane furnace, our expert Ottawa furnace contractors have the knowledge and skills to diagnose and resolve the problem promptly.

It’s important to keep in mind that utility bills on propane furnaces will continue to rise as the Carbon Tax does. Modern natural gas furnaces have high-efficiency ratings which keep utility costs in check. If your furnace is requiring frequent repairs or is 20+ years old, a new furnace could help you decrease your monthly bills. 

If you have questions about propane furnaces or need heating repair services in Ottawa – Call us today!

Oil used to be a common option for rural homeowners who couldn’t access natural gas however, its popularity has declined in recent years due to environmental concerns. The price has also become extreme given its scarcity, delivery costs, and the Carbon Tax. We recommend that any homes that are still using an oil furnace upgrade to a modern high-efficiency system instead of repairing. 

The good news is that there has never been a better time to upgrade from an oil furnace to a heat pump! The Government of Canada is currently offering a rebate of up to $15,000 to homeowners who replace their oil furnace with a new, high-efficiency heat pump – Learn more

If you have questions about replacing oil furnaces – Call us today!

Electric furnaces offer clean and consistent heating, and our team of skilled technicians is well-versed in addressing a wide range of issues that may arise. Whether you’re experiencing problems with heating elements, thermostats, or any other component of your electric furnace, we’re here to diagnose and repair the issue promptly. 

If you have questions about electric furnaces or need furnace repairs in Ottawa – Call us today!

Hybrid systems are a combination of an electric and fossil fuel based heating source. Typically this is a heat pump paired with a high-efficiency natural gas or propane furnace. This is a great option for those who want to reduce their monthly utility bills and be more eco-friendly while maintaining the reliability of a furnace that can quickly heat up the home on those extremely cold days. 

At Francis Plumbing Heating & Cooling, we specialize in hybrid system repairs and installations. This year our team has installed over 5 times more heat pumps than the previous year! Trust us for expert hybrid system repairs that prioritize your comfort and peace of mind, no matter the season.

If you have questions about hybrid systems or require hybrid system repairs in Ottawa – Call us today!

Boilers are often seen as complicated systems to repair and maintain because they combine both plumbing and HVAC, but at Francis Plumbing, Heating & Cooling boilers are our specialty! With both highly trained and licensed plumbers and HVAC technicians on our team, we can do boiler repairs and boiler maintenance to get you up and running with heat and/or domestic hot water quickly.

If you have questions about boilers or require boiler repairs in Ottawa – Call us today!

  • Carrier

  • Tempstar

  • Coleman

  • Goodman

  • York

  • Payne

  • Trane

  • Bosch

  • Luxaire

  • Amana

  • Heil

  • Armstrong Air

  • Lennox

  • Bryant

  • Napoleon

  • Daikin

  • American Standard

Professional and Certified
Ottawa Furnace Technicians

At Francis Plumbing Heating & Cooling, we take immense pride in our team of professional and certified technicians, bringing over 90 years of excellence to the Ottawa HVAC industry. 

Recognized by esteemed organizations such as the Ottawa Business Contacts Company Honour Roll and the Canadian Hydronics Council, we stand as a symbol of reliability and expertise in the field. 

Many HVAC companies will operate with only one certified technician and a team of uncertified technicians working under them. At Francis Plumbing Heating & Cooling we ensure that all our HVAC technicians are fully certified so you’re only getting the most educated and capable staff looking after your home’s system. 

Whether you’re searching for ‘furnace repair near me’ or in need of professional heating repair services, furnace installation, and all other HVAC services, you can trust our skilled professionals to deliver exceptional solutions tailored to your unique needs. We are one of the oldest HVAC Companies in Ottawa and our long-standing commitment to Ottawa’s community speaks volumes about our dedication to quality service and customer satisfaction.

An HVAC technician works on a furnace

We Are Proud of Our Accreditations:

We Are Proud of Our Accreditations:

Check your Furnace Filter

  • The number one most common furnace problem is a dirty furnace filter.
  • Locate your furnace filter inside your furnace or air handler.
  • If you hold the filter up to the light and can’t see light shine through it’s time to replace it. 
  • Make sure you buy the correct size and type of furnace filter for your system. – Learn more
  • Regularly changing your filter is crucial for optimal furnace performance.

Inspect Your Exterior Vents:

  • Twice a year inspect your home’s exterior vents and ensure they are free of debris.
  • Clear any obstructions to ensure proper airflow to and from your furnace.
  • If clogged, these vents can stop your furnace from working completely.
  • If they’re dirty but not fully clogged, your furnace will work harder than needed.

Adjust Your Interior Vents and Fan Settings:

  • If you are dealing with uneven heating in your home try adjusting your vents.
  • Closing the vents on the top floors of your home and opening them on the main floor and basement can help disperse warm air more evenly throughout the home
  • This is because warm air naturally rises. 
  • You can also adjust your thermostat’s fan setting to “always on” or “circulate” for more even heating throughout the home.

Check Your Emergency Switch and Breaker

  • If your furnace isn’t turning on at all it might not be getting enough power. 
  • Check that the emergency switch is turned on. It looks like a light switch and often has a red faceplate or “emergency” sticker on it. 
  • Check your breaker panel to ensure the fuse is on.
The emergency furnace switch looks like a red light switch

Most Common Furnace Repairs

If your furnace is still not working after trying the easy fixes above you will need to look at calling in a reputable Ottawa area furnace repair company to diagnose and fix the issue. Below we outline the most common furnace repairs and how difficult they are to fix.

SymptomPossible CausesRepair
No HeatingAirflow is restricted.Replace the dirty furnace filter to improve airflow.
Thermostat is set incorrectly.Check that the heating mode has been selected and the thermostat is set to the desired temperature.
System has no power.Check that the appropriate breaker in the electrical panel is switched on.

Check that the emergency switch for the furnace is on.

Check that the thermostat is firmly connected to the wall and that its batteries are fresh (if applicable).

Not Enough HeatingAirflow is restricted.If you’ve replaced your furnace filter and you still have low airflow consider cleaning your air ducts if it has been a long time.
Vents are set incorrectly.Ensure all windows and doors are properly sealed and that the appropriate vents are open.
Strange Noises / Lights / Error CodesMechanical failure.Keep notes on the types of sounds, lights or error codes you notice and schedule a professional furnace inspection.
Water Leaks (At or near furnace)Drain is blocked.Check the condensate drain line for clogs or blockages and clear them if necessary.
Pump failure.If you have a separate condensate pump make sure it has electricity and appears to be operational.

Furnaces: Repair or Replace

Some heating repairs are more expensive than others and a knowledgeable professional can help you determine whether repairing or replacing your furnace is the best choice for your home and budget. That being said below we’ve outlined the major questions that need to be considered in this decision.

How expensive is the repair?

Depending on the type of furnace you have, the type of repair needed and the company doing the work the cost can range from $250-$2000+*. More expensive repairs like a broken blower motor, primary circuit board or heat exchanger are likely not worth investing in, especially on an older furnace.

Will the parts be covered by warranty?

Depending on the furnace part and the manufacturers, parts warranties range from 5 to 10 years. If all the parts you need to replace are still covered by warranty, repairing your furnace will likely be the best option.

How old is your furnace?

Furnaces typically last for 12 to 15 years and as the equipment ages, repairs become more frequent and the efficiency of the system decreases. If you’re facing costly furnace repairs, it’s important to ask whether the repair will extend the lifespan of your equipment or if another repair will be necessary soon. In such cases, investing in a replacement might prove to be a better long-term investment.

How much do you pay for utility bills?

Modern furnaces are significantly more efficient than older models. Investing in a new system can in many cases drastically reduce the home’s energy bills. A new high-efficiency system can often pay for itself in this way.

Not sure if it's better to repair or replace your system? Contact the furnace specialists at Francis Plumbing Heating & Cooling to schedule a FREE, no-obligation consultation.

Furnace Maintenance and Protection Plans

At Francis Plumbing Heating & Cooling, we offer specialized furnace maintenance and protection plans to prioritize your peace of mind. Our team of expert Ottawa furnace contractors is committed to keeping your heating system in peak condition. With regular furnace tune-ups and maintenance checks, we ensure your furnace operates efficiently, reducing the need for costly furnace repair down the line. 

The Francis Plumbing GOLD Maintenance Plans include discounted tune-ups for a wide range of equipment, such as furnaces, boilers, heat pumps, air conditioners, water heaters, and more!

Friendly technician shakes hands with the homeowner

Save $500 On a New Cold Climate Heat Pump

Heat pumps have the ability to both heat and cool your home and are quickly becoming the new standard for home comfort in Canada. That’s why Francis Plumbing Heating & Cooling is offering you $500 off a new heat pump system until May 31st, 2024.

Air Conditioner Guide

Still have questions? Check out our Guide to Air Conditioners and Cooling Heat Pumps!

Our comprehensive guide covers:

Stay Warm this Winter: Request Your Free Furnace Repair Estimate Now!

Areas We Serve

Furnace Repair FAQs

The most common furnace problems that often require heating repair services include: 

  • Dirty furnace filters 
  • Clogged external vents 
  • Improperly set internal vents 
  • Thermostat problems 
  • Disconnected power

Read more about common furnace problems above

Furnace maintenance services are a great way to address these issues promptly and prevent costly breakdowns. Regular furnace tune-ups can help identify and mitigate potential problems, ensuring your furnace operates efficiently and reliably throughout the heating season.

Need HVAC repairs in Ottawa? Interested in an Ottawa furnace inspection? Contact Francis Plumbing Heating & Cooling your Ottawa HVAC experts.

In Ottawa, a furnace typically lasts for 12 to 15+ years, however, this varies depending on factors such as the type of furnace, the frequency of maintenance, and how much it is used. Regular maintenance can help extend the life of your furnace and reduce furnace repair costs. At some point, as the equipment ages the cost of repairs and decreased efficiency will start to outweigh the cost of a furnace replacement. It’s best to consult with professional Ottawa furnace contractors to assess your specific situation and determine the most cost-effective solution.

Need HVAC repairs in Ottawa? Interested in an Ottawa furnace inspection? Contact Francis Plumbing Heating & Cooling, your HVAC experts in Ottawa or just search “Furnace Repair Near me” and we will be at your door in minutes. 

The number one most common issue we see with furnaces that aren’t functioning at all or aren’t producing enough heat is a dirty furnace filter! Before you call in the professionals check your furnace filter, if you can’t see light shine through it it needs to be replaced. 

Read more about common furnace problems above.

Looking for the best furnace repairs in Ottawa? Contact Francis Plumbing Heating & Cooling your Ottawa HVAC experts.

Yes, gas furnaces are generally more efficient than they were 20 years ago. Advances in technology and stricter energy efficiency standards have led to the development of high-efficiency gas furnaces (95-98% efficient). If you have a 20+ year old furnace you will almost certainly see your utility bill drop significantly if you upgrade to a modern furnace or heat pump

Need HVAC repairs in Ottawa? Interested in an Ottawa furnace inspection? Contact Francis Plumbing Heating & Cooling your Ottawa HVAC experts.

Whether or not to replace your old furnace depends on several factors: 

  • Consider the furnace’s age and efficiency. If your furnace is over 15 years old and has a low efficiency rating it’s a good idea to start considering a replacement. 
  • Consider the frequency of repairs. If furnace repair costs come regularly a replacement may be more cost-effective in the long run. 
  • Consider the furnace replacement cost. Compare the cost of a new furnace to the potential savings on energy bills and repairs. 

Ultimately, consulting with an HVAC professional for a thorough assessment of your furnace’s condition and an analysis of potential long-term savings is a wise step in making this decision.

Interested in an Ottawa furnace inspection? Looking for the best furnace repairs in Ottawa? Contact Francis Plumbing Heating & Cooling your Ottawa HVAC experts.

Furnaces should ideally be serviced at least once a year. Regular furnace maintenance helps identify and address potential issues before they become major problems, improves energy efficiency, and extends the lifespan of the furnace. It also helps maintain indoor air quality by ensuring proper combustion and ventilation. 

Need HVAC repairs in Ottawa? Interested in an Ottawa furnace inspection? Contact Francis Plumbing Heating & Cooling your Ottawa HVAC experts.

At Francis Plumbing Heating & Cooling we proudly serve all of Ottawa making us your go-to HVAC partner throughout the city. Our dedicated team is readily available to assist homeowners in Nepean, Barrhaven, Kanata, Orleans, Gloucester, and Vanier. 

Searching for “furnace repair near me” or “HVAC repair Ottawa”? Look no further than Francis Plumbing Heating & Cooling – call us today!

Francis Plumbing Heating & Cooling is proud to offer after hours emergency heating repair services at no additional cost – even on holidays and weekends! Our dedicated team is always ready to address heating emergencies promptly, keeping you and your family safe and comfortable. 

Call us now for emergency heating repairs in Ottawa!

Yes, Francis Plumbing Heating & Cooling specializes in residential furnace repair services and residential HVAC services. Our team of skilled technicians is dedicated to keeping your home warm and comfortable by addressing any residential furnace repair needs efficiently and effectively. 

Need residential furnace repair services in Ottawa? Contact Francis Plumbing Heating & Cooling your Ottawa HVAC experts.

Yes, we offer professional furnace repair services in Kanata. Whether it’s a minor issue or a major heating repair, you can trust us to provide efficient and reliable furnace repair solutions in Kanata, keeping your home warm and comfortable during the cold Ottawa winters.

Need furnace repairs in Kanata? Call us today!

Yes, we proudly provide comprehensive furnace repairs in Orléans. Our experienced technicians are available to address any furnace repair needs in Orléans, ensuring efficient and dependable heating for your home.

Need furnace repairs in Orléans? Call us today!

Furnace Resources

Take Advantage of the Greener Homes Grant!

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In order to keep your home cool in summer and warm in winter there are few things more essential than a reliable HVAC system. Depending on where you live in the Ottawa and

The 2023 Guide to Air Conditioners and Cooling Heat Pumps

A comprehensive guide to replacing, maintaining and repairing your home’s air conditioner or heat pump.

Oil to Heat Pump Affordability Program

For homeowners still relying on oil furnaces, there is a new lucrative government rebate that offers an opportunity to switch to more energy-efficient alternatives. The Canada Greener Homes Grant...