Go For Gold!

GOLD Maintenance Plans includes tune ups and more…


Francis Plumbing and Heating offers so much more than just plumbing. We provide ongoing maintenance and annual service to your most important home equipment with these available maintenance plans:

Gold Maintenance Plan

  • Furnace Maintenance Plans
  • Air Conditioner Maintenance Plans
  • Air Handler Maintenance Plans
  • Space / Wall Heaters Maintenance Plans
  • Boiler Maintenance Plans
  • Gas Fireplace Maintenance Plans
  • Water Heater Maintenance Plans
  • Tankless Water Heater Maintenance Plans
  • HRV Maintenance Plans
  • Heat Pump Maintenance Plans
  • Split Ductless AC Maintenance Plans

These maintenance plans save you money caring for the equipment that needs annual service anyway because maintenance will help maintain efficiencies, reduce operating costs, and keep your equipment in good working condition. As a GOLD member it also means YOU become our priority.

The only real difference with having a plan or not having a plan is you get the maintenance at a discounted rate plus get additional discounts for other services as our way of thanking you for choosing our company to take care of your equipment. You can cancel the plan anytime you like and you are still free to call any company you want (we hope that you will call us of course).

It’s more of a discount gift to our loyal customers than a typical maintenance contract.

What is a GOLD Maintenance Plan Membership?

First, let’s define a maintenance plan agreement.  It is NOT an insurance program or extended warranty, similar to what the consumer electronics big box stores offer.  It is real maintenance work, discounted because it means you have decided to have us as your annual service company.

We call it GOLD because it entitles you to our very best services with priority status!  The GOLD Membership agreement builds that relationship with you where you get special GOLD privileges for your equipment for the duration of the agreement.

We get to know you by name and provide for you throughout the years just like it was done almost 90 years ago when our grandfather started this company, back in the days when milk was still delivered to your door step each morning.

You aren’t an account number to us – and you aren’t just a customer – you are our neighbour (not a stranger) and you live in our neighborhood that we live in and care for.

We are actively involved in the care for our city and our neighbourhood through our participation in local Rotary groups, Neighbourhood Watch programs, Clean Water Works (our global support) and our own Ottawa initiatives such as reducing the carbon footprint in Ottawa by over 2,000 tons by 2024 – so as you see serving you is in perfect alignment with our goals and efforts.

GOLD Membership also gives you the added benefit of priority service since we become YOUR service company – meaning when you call for service you get pushed to the front of the line reducing your wait time. Our GOLD family members always get priority!

GOLD Maintenance Plans – because YOU deserve the best!

What you get with our GOLD Membership Maintenance Plan

  • Annual maintenance
  • Includes: Safety inspection
  • Priority Service
  • 15% discount on service (this includes repairs and diagnostic fees)
  • 15% discount on PLUMBING Services too (nice bonus!)
  • 5% discount on new equipment or renovations
  • 30 day free diagnostics* (if you experience issues with your equipment within 30 days from the time your GOLD maintenance is performed)
  • Email notifications AND specials not available to the general public

What is a GOLD Membership Maintenance Plan

This is an Annual Maintenance Plan where for a small monthly fee it covers the costs of ONE annual maintenance at a discounted rate for that specific piece of equipment.

it’s a secret… ok not so secret!
Did you know that becoming a GOLD Member
cost LESS
than just paying for a maintenance
& it INCLUDES the maintenance PLUS more!


Our GOLD Maintenance Plan is available for:

  • Furnace
  • Air Conditioner
  • Boiler
  • Tankless Water Heater
  • HRV
  • Split Ductless AC systems
  • Air Handlers
  • Space/Wall Heaters
  • Heat Pumps
  • Gas Fireplaces
  • Hot water tanks

By paying for it in small monthly installments not only does the customer get a better rate but the small monthly payments are automatically deducted each month so they don’t get hit with one big bill each year and they don’t have to remember to schedule the appointments – we notify them when it is time for their annual service.

We post our most recent GOLD Maintenance Plan Terms and Conditions right on our website for the whole world to see as part of our transparency in service promise. The plans are transferable and you can cancel at anytime.

See our terms and conditions for complete details.

Protect your equipment and start saving Money NOW

Call 613-224-0041 or email us for an application

We make protecting your equipment EASY and effortless