EXCELLENT Based on 1170 reviews Mark P2025-02-24Trustindex verifies that the original source of the review is Google. I had a water emergency with my hot water tank Sunday afternoon where one of the connections blew off, causing a minor flood and unfortunately leaving the tank not usable. Matt from Francis called me within 15 minutes of my call and arrived at my house 45 minutes later. He determined quite quickly after some effort that the 12 year old tank could not be repaired and had to be replaced. Approximately 15 minutes later, Adam called me to arrange a time to come over to give me an estimate which he did about 90 minutes later (on a Sunday night) and took the time to give me the options and answer all of my questions. He was able to schedule the replacement of my tank for 8 am on Monday morning. On Monday morning, Erynn and Ian arrived at my home and by 10 am, my new tank was installed and fully operational, with the old tank having been removed and taken away. All in all they turned what could have been a bad experience into a very positive one. Everyone involved was extremely friendly, courteous and professional. I have nothing but positive feedback for the team at Francis. Thank everyone !!! Eric R2025-02-24Trustindex verifies that the original source of the review is Google. Excellent communication and service. The technician who visited our house was knowledgeable, personable and efficient. Lindsay Fong2025-02-22Trustindex verifies that the original source of the review is Google. Woke up with no heat. Called francis and was able to get an appointment same day. It pays to be on a plan. Paul came and diagnosed and found the issue pretty quick. Service was excellent. I would highly recommend Paul. Nick Abboud2025-02-22Trustindex verifies that the original source of the review is Google. Matt was great! Highly recommend Francis plumbing! Mehsen Lakiss2025-02-21Trustindex verifies that the original source of the review is Google. I used Francis Plumbing and heating for a furnace breakdown and I got a very quick service. Very reliable professional and did the job in no time and explained what happened. Highly recommended John H2025-02-21Trustindex verifies that the original source of the review is Google. Francis Plumbing Heating & Cooling completed a maintenance service on my Bosch Tankless water heater. Daya Poobala carried out this year's service. On time to do the work, very professional, personable and knowledgeable. Also checked the operation of my whole house humidifier - no charge! I highly recommend Francis Plumbing! Very pleasant and helpful people to deal with! Tom Bezanson2025-02-21Trustindex verifies that the original source of the review is Google. Hi, Recently, Pat and Cole installed my new hot water tank. The job was done quickly and efficiently and the new tank has been humming along just great ever since. Thank you Pat and Cole and Francis Plumbing and also Shelly who came out to my place and gave me my options for buying a new hot water tank. Very professional team. Tom
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Since 1933, Francis Plumbing Heating and Cooling has been Ottawa’s trusted provider of HVAC and Plumbing services including installations, repairs & maintenance for furnaces, air-conditioners, heat pumps, boilers and water heaters. We offer after hours emergency HVAC repair services at no extra cost in Ottawa and surrounding areas including Barrhaven, Orléans, Vanier, Nepean, Kanata, and Stittsville. Contact us for all your HVAC and Plumbing needs!
894 Boyd Avenue
Ottawa, ON
K2A 2E3
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