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Team at Francis 1920

Francis Plumbing Heating & Cooling is Ottawa’s Gold Standard for Service Excellence in HVAC & Plumbing Since 1933!

Francis Plumbing Heating & Cooling has roots as an Ottawa-based home services firm dating back to 1933. Founded by Hilliard George “HG” Francis, the company started by install and repairing coal and oil furnaces. Shortly thereafter tinsmith services gave way to roofing, and a plumbing division was added. In the 40s and 50s, HG was joined by his sons Bill, Reg and Hugh. The company grew and expanded operations into multiple domains including fuel delivery, ventilation, and added a commercial arm.

Francis Logos

By the 1980s, the 3rd generation of the Francis family had joined the business which was burgeoning. The decision was made to split the company into distinct divisions. Reg, who operated the residential plumbing and HVAC division, was joined by his son Dave who had the company join the largest co-operative of licensed HVAC professionals, ClimateCare. Francis Plumbing Heating & Cooling remains a member of the co-operative to this day which holds members to the highest professional standards of conduct.

To this day, we remain a locally owned firm, and are proud of our long and storied history. While we’ve updated the fleet, our vans still have the iconic emerald green colour that’s been associated with the Francis brands since our inception.

Francis Trucks

As we look to the future, we hold our core values at the heart of our decision making. Dependability, Expertise, Pride, Teamwork and Humility will guide us towards a future that will always include delighting customers, and being responsible ambassadors worthy of the Francis name you’ve come to trust for over 90 years.

WE'RE LOCAL, BUT WE PLAY BIG

Did you know that we’re a member of ClimateCare, Canada’s largest HVAC co-operative?

That means we get to stay local but play big.

What does that mean for you? You get to work with a family-run, locally-owned business, while benefiting from our group buying power which allows us to offer you savings, programs and incentives, just like the big guys.

Plus, we get to learn from the industry’s best, have access to exceptional training programs, and draw on the knowledge of our 30+ companies, to ensure we are providing you with the best quality installations, repairs and the best customer service around.

Our We CARE promise is a priority in everything we do, providing Comfort, Accountability, Reliability, and Excellence for our community.

Clarity Authorized Dealer
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Learn more about our commitment to customer satisfaction: