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Ottawa's Air
Conditioner Experts!

Francis Plumbing Heating & Cooling is the Gold Standard in Plumbing & HVAC in Ottawa providing Air Conditioning Repair, Air Conditioner Installation & Air Conditioner Tune-Up services since 1933!
We offer AC services throughout the Ottawa region including Nepean, Barrhaven, Kanata, Orleans, Gloucester, and Vanier. Our licensed and highly qualified HVAC technicians are available when you need us to replace or repair your air conditioning system fast and effectively. Trust our expertise and more than 90 years of experience to help you choose the best air conditioning solution for your Ottawa-area home.

MItsubishi split ductless

Get Up To $500 Off A New AC System!

Looking to keep your home cool and comfortable all summer long? Francis Plumbing Heating & Cooling is always looking for ways to offer you new savings! Find out how you can save $500 when you purchase or upgrade your home’s AC system!

Buy A New Air Conditioner
in Ottawa!

Installing a brand new air conditioner is the best way to beat the heat and enjoy a cool and comfortable summer! Whether you’re looking to replace an old unit or upgrade to a more energy-efficient model, Francis Plumbing Heating & Cooling has you covered!

We know ac installation like the back of our hand! Discover the perfect air conditioner for your home and enjoy a breath of fresh air.

Best Plumber Ottawa

Types of Air Conditioners Suitable for Ottawa Region

There are more types of residential air conditioners on the market than what you might think!

Your home’s size and layout, as well as your budget, will impact which home cooling solution is best for your Ottawa home or business. Each type of air conditioner has its own benefits, all of which provide the following benefits:​

Central Air Conditioners Ottawa

Central air conditioners, most commonly found in Ottawa homes with existing ductwork connected to furnaces, are designed to efficiently cool entire houses during hot summer months. Ideal for homeowners seeking consistent and widespread cooling, these systems utilize outdoor units with motors and condensing coils, along with indoor evaporator coils above furnaces, to circulate refrigerant and deliver cooled air through vents. Controlled by the same thermostat as the furnace, these systems typically last 10 to 15 years with regular maintenance, making them a practical choice for those looking to invest in long-term home comfort solutions.

Central Air Conditioner Ottawa

Cooling Heat Pumps Ottawa

The greatest benefit of heat pumps is the ability to function as an air conditioner replacement! We are seeing an increase in more Ottawa region homes switching to a heat pump to replace their air conditioner this year. 

Heat pumps, akin to central air conditioners, use an outdoor unit connected to a coil above the furnace. They cool interiors in summer and warm them in winter by expelling hot or cold air outside, respectively.

Recent advancements have made them viable in Canada, functioning efficiently even in temperatures as low as -10°C, with some models rated for -25°C or -30°C. Operating on electricity, their efficiency influences energy consumption and costs, requiring a balance to minimize both carbon footprint and expenses.

Additionally, there are several rebates provided by the Canadian government for cold climate heat pumps.

Heat Pump with Cooling Ottawa

Split Ductless Air Conditioner Ottawa

A split ductless air conditioner is the best solution if you DO NOT have existing duct work.

This is common in older homes (heritage homes) and homes built with hydronic heating systems (boilers, radiant floor heating and radiators). When there is no duct work existing a split ductless air conditioner is the perfect solution.

It works like a central air conditioner with an outdoor unit for dumping the hot air outside that is connected by a refrigerant line to a self contained indoor unit called a head. These units are available in multiple heads (this way you can have an AC head in each necessary room of the house). Each head is independently controlled with its own remote controller so you can adjust different temperatures for different rooms for maximum comfort.

Split Ductless System

Book an Air Conditioner Service FREE Consultation Today!

To help you select the best Air conditioning system, we recommend scheduling a FREE air conditioning consultation with a Francis Plumbing Heating & Cooling advisor.  During the consultation the advisor will review the following with you:

  • Review which type of Air conditioning system unit will best fit your home (size, efficiency, etc.) and your family’s home comfort needs 
  • Review your budget as well as different finance options and any rebates that may be available for the air conditioner installation 
  • Discuss the different indoor air quality options for improving the overall health of your home and family

Whether you are thinking of adding an air conditioning system or unit to your home or you already have one that is over 10 years old that should be replaced with a unit that uses much less electricity – speaking to a professional consultant can help you plan (and budget) for the future.

Call Now or Book a free in-home consultation with a professional comfort advisor to get started!

Air Conditioning-Tune Up
and Protection Plans

Preventative equipment maintenance is an excellent way to avoid surprise ac repairs and extend the life of your air conditioning system. The Francis Plumbing Heating & Cooling GOLD Maintenance Plans include tune-ups for a wide range of home equipment, such as furnaces, air conditioners, boilers, water heaters, and more! These plans are designed to save Ottawa homeowners money by maintaining efficiency, reducing operating costs, and keeping your equipment in good working condition during those peak months of use. As a GOLD member, you become our priority, receiving discounted rates for maintenance and additional discounts for ac repairs and other services. You can cancel the plan anytime, and you’re free to contact other companies if you choose.

As a GOLD member, you enjoy priority service and special benefits such as:

  • Annual air conditioner maintenance and system tuneups
  • AC safety inspections
  • Discounts on air conditioning service and plumbing, new equipment or renovations
  • Free AC diagnostics within 30 days
  • Exclusive emails providing air conditioner replacement and repairs tips and in air conditioner sales, promotions and rebates

The GOLD Membership Maintenance Plan enables you to purchase annual preventative maintenance of your air conditioner including an inspection and tune up at a discounted rate.

To protect your equipment and start saving money, simply call us today or contact us for an application. We strive to make equipment protection effortless for you!

air conditioner repair ottawa

Why Choose Francis Plumbing And HVAC?


Years Serving Greater Ottawa Region

24 / 7




Marie-Claude Roy
Marie-Claude Roy
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We used Francis Plumbing & Heating in the fall to replace our hot water tank and furnace in the same week after a friend recommended them. The experience was very smooth, professional, efficient, and the jobs were done on time, cleanly and were well priced. We also just had our air conditioner die in the first heat wave of the season and did not hesitate for a second before calling up Francis Plumbing & Heating. Once again, they delivered with exceptional responsiveness, quality, and value. Every one we've dealt with from that first phone call to receive a quote, to working with admin for payment and scheduling, to the employees in our home doing the installation have been amazing; so polite and friendly, so knowledgeable and helpful, so hardworking and efficient. HVAC and plumbing jobs are never fun because they are inconvenient and tend to cost a lot but Francis Plumbing & Heating Ltd has made our experiences very positive! We 10/10 recommend them.
Laith B.
Laith B.
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Francis Plumbing & Heating has impressed me with their courteous and professional service from initial quote with advice that saved us hundreds of dollars and felt more like a masterclass in heating and ventilation than a sales pitch (thanks Ray) to follow-up communication without pressure from Ray and Jeff, to personal-touch front-office booking and communication, all the way to COVID-19 precautions during installation and obvious pride of workmanship from the technicians involved (Jeff, Ian, and Jordan H). The prices are fair, and competitive. The quality of the workmanship is top-notch. The customer service leaves the impression that Francis Plumbing & Heating is a reputable company is proud of their reputation, but doesn't rest on their laurels, and sees every project as an opportunity to earn your respect and future business.
Arnold Kovacs
Arnold Kovacs
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Francis Plumbing was great! I was able to get the installation just a few days after my quote. Ian and Ray were great during the installation process, and when we discovered an issue with the installation, they were able to find me a suitable alternative and still install it on the same day.
Piper Bernbaum
Piper Bernbaum
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We have used Francis Plumbing & Heating for three years now and have no regrets using them on each and every project. They are a stellar team of professionals I would 100% recommend to anyone looking for work to be done. They helped us on our new home to assess the plumbing, install outdoor faucets, get a new efficient water heater in, and to help us connect all our new appliances. We've had them back for furnace maintenance, new faucets, new toilets, etc. This week they installed a heat pump system for us and helped manage all the work to have an energy assessment for the available rebates. The new heat pump is amazing - quiet, efficient, and functions so well. The team at Francis is always friendly, kind, professional, and careful. They do clean work that is always really well managed, and they clean up fully after all their work. They are a fantastic group who communicates clearly, who let us know our options, and offer great financing too. We would work with no one else.
Siavash G.
Siavash G.
Read More
We had Pat and Kyle E install a ductless heat pump and they did an excellent job. They were fast, resourceful and they consulted us about all the major decisions. I highly recommend Francis Plumbing & Heating for your next home project.

Is your air conditioner broken or not working properly?

Don’t sweat it! We understand that a broken air conditioner can be frustrating, especially during hot summer months. Our expert technicians are equipped to handle all your air conditioner repair needs. From addressing common AC issues to diagnosing complex problems, we ensure your cooling system runs efficiently throughout the year. Trust us for professional and prompt AC repairs in Ottawa to keep you cool and comfortable during the hottest days.

For emergency air conditioner repair services at no extra cost call us at (613) 224-0041

Remember, while some air conditioner repairs can be handled by homeowners, it’s always advised to consult a certified HVAC technician for complex issues or if you’re unsure about performing AC repairs yourself. Our skilled team of technicians are just a phone call away, ready to provide prompt and reliable air conditioner repair services and emergency ac repair services through Ottawa and the surrounding region. 

Stay cool and comfortable this summer with our expert AC repair solutions. Contact us today to schedule an appointment and let us take care of your cooling needs. 

Areas We Serve

Air Conditioner Guide Ottawa

Still have questions? Check out our Guide to Air Conditioners and Cooling Heat Pumps!

Our comprehensive guide covers:

Air Conditioning FAQs

Our team of air conditioning technicians is dedicated to servicing the Greater Ottawa Area! Regardless of your residence in prominent neighborhoods such as The Glebe, Orleans, Nepean, South Keys, Gloucester, Manotick, or Barrhaven, we pride ourselves on promptly dispatching a skilled technician to your doorstep within one hour!

If you don’t have existing ductwork, a split ductless air conditioner is the ideal solution for your Ottawa region home. These systems consist of an outdoor unit and one or more indoor units, connected by refrigerant lines. They offer several advantages, including easy air conditioner installation, zone-based cooling, and increased energy efficiency. Additionally, split ductless ACs provide flexibility in terms of placement and can be a cost-effective option for cooling specific areas or entire homes without the need for extensive ductwork installation.

Central air conditioners utilize existing ductwork connected to your furnace to cool your entire home. They consist of an outdoor unit that removes hot air and a coil above your furnace that blows cold air through the ductwork.

No, a heat pump cannot fully replace both the air conditioner and the furnace. While it provides cooling in summer and heating in spring/fall, it’s not recommended as the sole heating source in extremely cold weather. It’s advisable to have a backup system, such as a hybrid (with a gas furnace backup) or full electric setup (with options like duct heaters, electric furnaces, fan coils, or baseboard heaters) for efficient heating during colder months.

Installing a heat pump can significantly reduce your carbon footprint and lower your energy consumption. It provides both cooling and heating, making it a more eco-friendly and budget friendly alternative for Ottawa residents. The Federal Government has provided incentives to homeowners looking to upgrade to a heat pump due to their high levels of efficiency.

On average, central air conditioners last between 10 to 20 years, depending on the unit’s quality, regular maintenance, and installation quality. More frequent ac repairs will be required as the system ages. 

Yes, you can upgrade your existing air conditioning system to a more energy-efficient model. Consider top-rated brands like Carrier, Trane, and Daikin for high-efficiency options. Heat pumps, which provide both cooling and heating, are also excellent choices for energy efficiency and year-round comfort.

Our professional estimator will assess your home’s size, layout, insulation, and other factors to recommend the appropriate size of air conditioner that suits your needs. Having a professional assess your home and calculate heat loss and air flow is crucial to ensure that you select the right-sized unit, as choosing an incorrect AC size can result in reduced lifespan of the unit and higher utility expenses due to inadequate cooling of your Ottawa region home.

Absolutely! Upgrading to a more energy-efficient air conditioning system, like a heat pump, can save you money on energy bills. Heat pumps provide year-round cooling and heating, and they qualify for grants, further enhancing your savings potential!

There are many factors that can affect an air conditioner’s performance — some issues can be resolved by basic troubleshooting but some problems are more complicated and must be examined by a licensed technician. If you’re having issues turning on your air conditioner, try the following:

  • Check for blown fuses or tripped circuit breakers
  • Check your thermostat to see it is on, set on cooling mode, and not reporting any errors
  • Ensure all vents and registers and not blocked and have proper airflow
  • Replace your air filter if it is dirty
  • Examine the condenser on the side of your home — see if there is any grass, weeds, leaves, or other objects that are on the unit

If you are still having issues, please Call Us. Our professional air conditioner repair services are here to keep you cool and comfortable

An air conditioner leak can be caused by multiple issues, such as improper installation, clogged drainage, old pipes, and even improper airflow. Also, leaked refrigerant is a cause for concern as exposure to the liquid is dangerous to your health. Phone a local ac repair technician immediately in order to determine the root of the problem and have it resolved.

Buying a new air conditioner to replace an older one that is near the end of its life is typically the best option for homeowners. Newer equipment is more energy efficient than older cooling systems, therefore when your air conditioner is starting to get old and is not functioning at its highest ability, you may actually save more money while still getting a drastic performance increase. Additionally, more frequent ac repairs will be required as the system ages. Contact a licensed ac repair technician to evaluate your current situation as in some cases the money saved on your utility bill may pay back what you’ve paid for a new air conditioner within years!

The suggested time frame to change your air conditioner’s air filter is every 3 months, but realistically an air filter should be checked every month and replaced if it looks dirty enough to restrict airflow.

Our team proudly provides 24/7 emergency air conditioner repair services in Ottawa and surrounding areas. No matter if it’s an evening, weekend or holiday, if disaster strikes our emergency AC repair team will be there in a flash.
For all HVAC emergency services call us at (613) 224-0041. Emails are only replied to during office hours.

The most common air conditioning issues we encounter are:

  • Insufficient cooling
  • Poor airflow
  • Strange Noises
  • Water leaks
  • Electrical issues

Our skilled team of technicians are just a phone call away, ready to provide prompt and reliable air conditioner repair services through Ottawa and the surrounding region.

Yes! Francis Plumbing Heating & Cooling has proudly served communities across the Ottawa-Gatineau Metropolitan Area for over 90 years! Take a look at our full service area here.

Whether you’re looking for “ac repair near me” or other HVAC solutions local to your area, Francis Plumbing Heating & Cooling has you covered!

The ideal temperature for Ottawa homeowners depends on personal preference. However, since the Ottawa area typically has hot summers, it is recommended that the thermostat be set at a comfortable temperature between 72-78 degrees Fahrenheit (22-26 degrees Celsius) for cooling during hot summer months!

AC Resources