Ottawa Blog by the Experts

Rain, Leaks, Tornadoes, and Sump Pumps

After being hit with a tornado on Friday many homes and businesses (like our office) had some structural damages and leaks – the worst of it was obvious but you could have additional issues not yet discovered. During the heavy rain today here is what you need watch for: Check the ceiling in the top […]

Frozen Pipes, Furnace not working, more cold solutions

I just found out that the temperatures are going below minus 30 this weekend – even colder than last week! With extreme cold comes all kinds of problems for your home so I have compiled some of my earlier articles for tips on how to deal with issues before they become expensive repairs. How to […]

No Heat 11 Point Furnace Check save a service call

No heat – furnace not working? Nothing is more frustrating than paying for an emergency service call only to find out it was something simple you could have fixed yourself. Here are some tips to save on an emergency call when you heating is being problematic. Try these before calling for an emergency technician. When the […]

How to avoid or thaw frozen pipes

How to avoid frozen pipes and how to thaw frozen pipes in your home. We know how frustrating it can be when the water is no longer running and pipes are frozen – we also know how very expensive it is when frozen water lines burst from the pressure flooding homes and damaging everything. We […]

Rental AC, furnaces, and hot water tanks in Ottawa

Rental equipment – AC, furnaces, hot water tanks and tankless water heaters are being forced on new home buyers. On a daily basis I receive phone calls and emails from upset homeowners who were forced into rental contracts for furnaces, air conditioners, hot water tanks or tankless water heaters when buying homes (even older homes). […]

Hot Water Tanks and Water Heaters not working

One of the most common causes of natural gas hot water tank failure (where the new hot water tank is not working) is often caused by something you would not expect. It has to do with potentially dangerous vapours in your home when doing common tasks like painting, crafts or repair projects inside your home. […]

Water Heater vacation setting is it safe?

I’ve had a dozen emails today asking about the possible dangers of turning your hot water tank off or switching it to vacation setting (concerns over breeding deadly bacteria). Let me reassure you this is perfectly OK to do provided you give your water heater time to heat back up to full bacteria killing levels […]

Furnace failures & how to fix it

Furnaces are failing on Valentines day of all days – and the reason isn’t because the furnaces are breaking or broken.  Over 90% of the calls we had for furnace failures and no heat emergency calls today have been caused by one thing – ice build up on the venting! If your furnace goes off […]

How to avoid & thaw frozen water lines ( below -20°C expected all weekend)

Happy Valentines day – unfortunately it is not so happy for many Ottawa homeowners. This morning we received over 40 phone calls from homeowners with frozen pipes due to this deep cold. So I sent out an email letting our regular customers know what they can do to avoid frozen pipes and if they do […]