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There are two primary options when it comes to home cooling systems: heat pumps and air conditioners. Recent technological advancements have made heat pumps even more efficient and more appealing to homeowners looking to save on energy bills and help the environment. With heat pumps here to stay it’s important to understand how these systems work, how they are different from air conditioners and which one is the best option for your home.
A heat pump is an energy-efficient system that can both cool and heat your home. It does this by transferring heat from one location to another rather than generating it. In hot weather, the heat pump moves warm air from your home outside. Then, as the weather cools the reversing valve allows this system to reverse and the heat pump moves heat into your home.
There are two main sources heat pumps use:
– Heat is transferred between the air inside your home and the air outside your home. This is the most common type of heat pump in Canada. Centrally ducted air source heat pumps look very similar to an outdoor air conditioning unit however, air conditioners are typically placed on the ground whereas air source heat pumps are typically mounted on a wall or placed on legs.
– Heat is transferred between the air inside your home and the ground outside your home. These systems work by circulating liquid through an outdoor loop made up of pipes. This can either be a closed-loop system or an open-loop system that ties into the water table. Loop construction, while long-lasting, requires excavation, and a good amount of ground space making it unsuitable for many urban locations where space is limited. If there is space for their installation, however, these systems work incredibly efficiently and are an amazing option. – Learn more here
An air conditioner works just like an air source heat pump in cooling mode. The biggest difference is that a heat pump can be switched into heating mode and an air conditioner cannot.
If you are in the market to replace your air conditioner Natural Resources Canada suggests that you consider heat pump options to see if it would be the right fit for your home. An HVAC professional will be able to assess your exact needs and advise you on the best fit for your home, but below we review the key factors to consider when making this decision.
*Learn more about the Canada Greener Homes Grant and Oil to Heat Pump Affordability Program
Standard air conditioners and air source heat pumps are similar in price, though there are also higher-end air source heat pumps that are more expensive. Geothermal heat pumps are by far the most expensive HVAC system to install because the installation process is much more intensive and requires excavation to make room for the required piping. These prices, however, do not take into account the lucrative government rebates currently available for Canadian homeowners as explained below.
Price Range Estimates:
The Canadian government is currently promoting the transition of more homes to electric HVAC systems as part of their efforts to combat climate change. In support of this goal, they have introduced the Canada Greener Homes Grant, designed to assist homeowners in financing energy-efficient renovations. By upgrading your air conditioner to a heat pump, you could be eligible for rebates of up to $7,100! You can read more about the program on the Government of Canada website or simply call the Francis Plumbing Heating & Cooling team! Our team members will be able to walk you through the entire process and help you maximize your rebate.
Simply put, the more efficient your system is the less energy goes to waste and the lower your monthly bill payments. For cooling systems, such as air conditioners and heat pumps, energy efficiency is measured by the seasonal energy efficiency ratio (SEER) where a higher rating means a more efficient system. You’ll typically see SEER ratings for air conditioners and heat pumps range from 13 to 17 but we recommend going for a system with a SEER 15 or above. Ground source heat pumps are the most efficient systems and not easily compared to the other systems (learn more).
As of January 1 2023, every new cooling system will receive a SEER2 rating to measure the efficiency of the system. SEER2 is an updated version of SEER that more accurately represents real-world conditions. During this transitionary period you will likely see both systems being used.
When heat pumps are in heating mode their efficiency is measured in Heating Seasonal Performance Factor (HSPF), not SEER.
Air conditioners and heat pumps are comparably efficient depending on the exact equipment selected, however when compared to furnaces heat pumps are more efficient. Come winter, a heat pump can save you monthly on utility bills and save you from having to pay increasing carbon taxes on a gas furnace. – Learn more
EXCELLENT Based on 1170 reviews Mark P2025-02-24Trustindex verifies that the original source of the review is Google. I had a water emergency with my hot water tank Sunday afternoon where one of the connections blew off, causing a minor flood and unfortunately leaving the tank not usable. Matt from Francis called me within 15 minutes of my call and arrived at my house 45 minutes later. He determined quite quickly after some effort that the 12 year old tank could not be repaired and had to be replaced. Approximately 15 minutes later, Adam called me to arrange a time to come over to give me an estimate which he did about 90 minutes later (on a Sunday night) and took the time to give me the options and answer all of my questions. He was able to schedule the replacement of my tank for 8 am on Monday morning. On Monday morning, Erynn and Ian arrived at my home and by 10 am, my new tank was installed and fully operational, with the old tank having been removed and taken away. All in all they turned what could have been a bad experience into a very positive one. Everyone involved was extremely friendly, courteous and professional. I have nothing but positive feedback for the team at Francis. Thank everyone !!! Eric R2025-02-24Trustindex verifies that the original source of the review is Google. Excellent communication and service. The technician who visited our house was knowledgeable, personable and efficient. Lindsay Fong2025-02-22Trustindex verifies that the original source of the review is Google. Woke up with no heat. Called francis and was able to get an appointment same day. It pays to be on a plan. Paul came and diagnosed and found the issue pretty quick. Service was excellent. I would highly recommend Paul. Nick Abboud2025-02-22Trustindex verifies that the original source of the review is Google. Matt was great! Highly recommend Francis plumbing! Mehsen Lakiss2025-02-21Trustindex verifies that the original source of the review is Google. I used Francis Plumbing and heating for a furnace breakdown and I got a very quick service. Very reliable professional and did the job in no time and explained what happened. Highly recommended John H2025-02-21Trustindex verifies that the original source of the review is Google. Francis Plumbing Heating & Cooling completed a maintenance service on my Bosch Tankless water heater. Daya Poobala carried out this year's service. On time to do the work, very professional, personable and knowledgeable. Also checked the operation of my whole house humidifier - no charge! I highly recommend Francis Plumbing! Very pleasant and helpful people to deal with! Tom Bezanson2025-02-21Trustindex verifies that the original source of the review is Google. Hi, Recently, Pat and Cole installed my new hot water tank. The job was done quickly and efficiently and the new tank has been humming along just great ever since. Thank you Pat and Cole and Francis Plumbing and also Shelly who came out to my place and gave me my options for buying a new hot water tank. Very professional team. Tom
For immediate service, please use our live chat or call us at (613) 224-0041.
Since 1933, Francis Plumbing Heating and Cooling has been Ottawa’s trusted provider of HVAC and Plumbing services including installations, repairs & maintenance for furnaces, air-conditioners, heat pumps, boilers and water heaters. We offer after hours emergency HVAC repair services at no extra cost in Ottawa and surrounding areas including Barrhaven, Orléans, Vanier, Nepean, Kanata, and Stittsville. Contact us for all your HVAC and Plumbing needs!
894 Boyd Avenue
Ottawa, ON
K2A 2E3
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