NOTICE Furnace Shortages - Francis Plumbing

NOTICE Furnace Shortages

NOTICE Furnace and AC Shortages Fall 2020

And we thought the toilet paper shortage was bad…

A couple freezing at home with winter coat when furnace failed

In case you haven’t already heard one of the side effects of this pandemic is the manufacturers were shut down (many for over 2 months) this has created a serious shortage of essential equipment.

Although we have been doing OK on supplies of central air conditioners so far, Ottawa is now reaching a critical shortage. (Last I heard you couldn’t get a Carrier or Lennox AC as many models were sold out in Ottawa over a month ago).

We are going to be seeing the same shortage issue with furnaces in September.

According to The News “It’s becoming increasingly more difficult to obtain certain parts and equipment.”


If your furnace is over 10 years old OR if you are seriously considering replacing your furnace this fall we recommend getting a quote as soon as possible (today or this week ideally).  We need to order your equipment now – even if you are waiting till September to do the installation.

If you wait till it gets cold – if the suppliers run out (and we know they will) – you could be waiting 6 to 8 weeks or even longer for a new furnaces to arrive from the manufacturers.


The same is true for furnace repairs. If your unit is going to need any repairs this year parts could be much harder to come by. You could be waiting 6 to 8 weeks or longer for parts to arrive from the manufacturers.

To avoid these issues: if your furnace is more than 10 years old or continually needs repairs, you may want to go ahead and get a quote to replace it while equipment is still available.

A basic price range quote can be provided by phone for those at high risk of Covid-19 – for an exact quote a site inspection is required.

Please note that for a site visit we need the following questions answered:

  • Is there anyone in the home suffering with cold like symptoms?
  • Has anyone in the home traveled in the last 14 days?
  • Is anyone in the home high risk (meaning over 75 or has a compromised immune system such as cancer chemo recovery)?

Our estimators are available weekday mornings, afternoons and evenings for your convenience.





Our estimators show up in FULL safety gear (face mask, face shield, gloves, hand sanitizer, disinfectant spray & towels, shoe covers).

All tools are disinfected and masks, gloves and wipes are disposed of at completion of the job site inspection.

New masks, gloves, etc are then used at the next site visit so there is never cross contamination and we continue doing our best to keep our customers and our staff safe and healthy during this pandemic.